Cancellation Policy

For confirmation of purchase a 'Terms & Conditions' form must first be submitted, and can be found on this site. To cancel or reschedule your appointment, contact us no less than 48 hours prior to services booked to receive a refund. Rescheduling your class can be done anytime prior to start of class or session. All dogs must provide vaccination documents. Missed Obedience classes can be made up at the drop-in PL/Ob on Saturdays at 3:00 pm, at no extra cost. Just let Miss Mimi know you'll be there so she can book your spot. For board & train clients, you can cancel up to 2 weeks ahead of start of program, with a small administrative fee taken.